Thistle Assistance

Thistle Assistance is a free card and app for people to use when they need some additional support using public transport. Both can be personalised to show the support required (for example more time getting to a seat) and are shown to the driver or public
transport staff member when boarding.

HITRANS covers an area of Scotland with a vast array of communities and supports the benefits of the Thistle Assistance project.

A little help goes a long way

We all welcome a little extra assistance now and again, particularly when travelling alone. Thistle Assistance is a free initiative to help you feel safer and more comfortable when using public transport. You may prefer more time to get to your seat. You may like your driver to speak more slowly and clearly. The Thistle Assistance card and app let transport staff know in an easy and subtle way what extra support you’d like. The Thistle Assistance card and app are recognised by many public transport operators across Scotland, from buses and trains to planes and ferries. Simply show your personalised card or app to their staff and they will understand what additional assistance you require. The Thistle Assistance card and app are free to use for anyone who needs it. Use the card for a single journey or use it every day: it’s adaptable and disposable.

Find out more: www.thistleassistance.com

Here is a short video explaining what the Thistle Card can do: